If the hearing aid is not working:
- Check that the battery is inserted correctly
- Insert a new battery
- Remove the tubing from the hearing aid and close the battery door to turn on the hearing aid.
This could be a result of:
- Tubing being blocked by wax
- Tubing being twisted, split or damaged
- Condensation in the tubing
If the hearing aid is whistling:This could be feedback and often occur when placing your hand to your ear to insert the ear piece.
- If the whistling persists, check that your ear piece is correctly inserted
- You may have excess wax.
If so, contact your GP or Action for Deafness to have your ears checked.
Action for Deafness provides a private ear wax removal service using microsuction. Click here for more information.
- The whistling may be caused by a blockage in the tube.
You will need to visit one of our Resource Centres or maintenance clinics to get the tubing changed.
If your hearing aid is beeping:
- This can be a warning sign that your hearing aid battery is nearly dead.
Change the hearing aid battery to ensure the hearing aid does not stop working.
- If the beeping is continuous, this may mean that you have a faulty hearing aid.
Visit one of our Resource Centres or maintenance clinics to have it checked.