Accessible Information Standard

From 31st July 2016, all organisations that provide NHS or publicly funded adult social care must have fully implemented and conform to the Accessible information Standard.

Full information about the Accessible Information Standard can be found on the NHS Website - Click here to find out more.

Part of the specification is to support people’s communication needs, offering support from a British Sign Language (BSL) interpreter, deafblind manual interpreter or an advocate.

Below are 2 articles that show the importance of ensuring accessibility of health care services to those with hearing loss

Access to primary care affects the health of Deaf people - Emond, A., Ridd, M., & Sutherland, H. 2015.

"How can I help you hear?" The transforming power of six little words - Chapman, S. 2015.


How can Action for Deafness help you with meeting these standards?

Deaf Awareness Training

Action for Deafness offer Deaf Awareness Training which can be beneficial for all employees to have a knowledge of how it is best to work with those who have a hearing loss. Find out more about our Deaf Awareness Training here.

Using a BSL Interpreter

You can find out more information here on booking a BSL Interpreter

InterpreterNow provide instant, online interpreting between British Sign Language (BSL) users and English speakers.

Hearing Loop Systems

Let's Loop the UK is a campaign run by Hearing Link to encourage installation, usage and quality of Hearing Loop Systems. Find out more information here.

If you are local to Sussex area, Action for Deafness will be able to test your hearing loop system for you. Contact us here

Communication Tactics

Action for Deafness have created a communication tactics poster that is available to download here


If you have any further queries about being fully accessible to those with hearing loss, contact us


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